FavoWeb provides its customers with a wide variety of customer support options, including on-line support and a 24-hour hot-line, so that their problems will be solve quickly and efficiently.
The following support options are available:
On-line Support
As part of our efforts to provide you with fast and quality service, we are glad to present our Customer Support System, which is based on FavoWeb FRACAS. Using the Customer Support System, you can report failures and problems in your system. The system enables us to respond to your reports almost immediately, and thus ensuring that your problems will be resolved quickly and effectively.
E-mail Support
Customers can e-mail the technical staff at [email protected]
Our technical support experts respond almost immediately with an appropriate answer.
Telephone
Customers can reach the technical experts by phoning
972-3-791-3200. The telephone support option is available Sunday through Thursday, from 9:00 to 18:00 (GMT+2).